3.1.2011
This cake looks good and tastes good!
This passion fruit meringue is my favorite cake. I call to place an order for KT's birthday celebration on the 19th of January. When I receive the confirmation email, I realize I have advised them the wrong pick up date. Hence, I call to amend the date. I am alarmed when I am told there's a charge if I were to make any changes to my order. Glad I manage to convince them to waive it this time. Why would they want to impose a charge when there's a change? Amount of changes they handle is getting out of hand? Come on! I see it as a kind of service they render for accepting changes to any order. There is no need to impose "penalty" for making any change to customer's order.
Below is a section I extract from the confirmation mail for my order.
Please note that any changes to the order above, there will be $10.70 (inclusive of GST) admin fee charge.
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